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How Doula Care UK works for doulas

Micro-Providers

Why Join Doula care uK?

1. Do the work you love, without doing it all alone

You focus on supporting families. We take on a lot of the background work:

  • Marketing and promotion of the service
  • Enquiry handling and initial screening
  • Clear package structures for sessions and birth support
  • Payment and invoicing processes

2. Multiply your impact

Every private booking helps fund Bethel’s charitable work, including support for women and families who can’t pay for a private doula.
You get paid fairly, and you’re helping another family at the same time.

3. Be part of a values-led network

You’re not just a name in a directory. You’re part of a community shaped by:

  • Safeguarding and clear boundaries
  • Inclusive, respectful support
  • Ongoing reflection and learning
  • A charity with a long track record in maternity support

4. Flexible work around your life

You remain self-employed / independent, choosing:

  • Which packages you offer
  • When you’re available
  • Which areas you can cover for in-person work
  • How many clients you want at any one time

We're keen to hear from doulas who...

  • Are based in Birmingham or the wider West Midlands (for in-person work)

  • Offer non-clinical emotional support in line with doula best practice

  • Are committed to inclusive, respectful care (including LGBTQ+ families, diverse backgrounds, different birth choices)

  • Are comfortable working alongside NHS maternity teams

  • Understand the importance of boundaries, consent and safeguarding

 

You might be:

  • An experienced doula wanting a more stable flow of referrals

  • A newer doula who has completed training and is looking for more structured opportunities

  • A midwife or perinatal professional who also works as a doula (outside your clinical role)

 

If you’re unsure whether you “fit”, you can still get in touch and talk it through.

How Doula Care UK works

Families choose from three packages:

  1.  Gentle Support – 6 emotional support sessions
  2.  Extra Nurture – 9 emotional support sessions
  3. Complete Care – 9 emotional support sessions + up to 8 hours in-person birth support

 

You let us know which levels you’re able to offer, and in what locations. Find out more about the packages here.

 

A typical client journey:

  1. Enquiry: A parent finds Doula Care UK and explores the packages.
  2. Match: They either search by postcode or we suggest one or more doulas based on location and availability.
  3. Intro chat: You have a short discovery call to check fit, expectations and timing.
  4. Agreement: If everyone is happy, we confirm the package, schedule, boundaries and payment plan.
  5. Support: You provide the sessions and any birth support agreed, within clear parameters.
  6. Feedback: At the end, we may ask the family for feedback/testimonials to help build your profile and improve the service.

Your Scope as a Doula Care UK doula

You’re there to:

  • Offer emotional support and continuity
  • Help families feel more calm, confident and informed
  • Provide non-clinical explanations and signposting
  • Support birth partners as they support the birthing person
  • Offer comfort measures and advocacy support within appropriate boundaries

 

You’re not there to:

  • Give medical advice or override clinical staff
  • Take responsibility for clinical decisions
  • Provide hands-on clinical care
  • Promise outcomes you can’t control

 

You will receive written guidance on how we expect doulas to work in hospital and community settings, including working respectfully with NHS teams.

What you can expect from us

When you join Doula Care UK, you can expect:

  • Clear information about rates, packages and expectations
  • Support with marketing (website, social media, campaigns)
  • Referral of suitable clients, matched by area and availability
  • Standardised information packs for clients, so you don’t have to start from scratch
  • A framework for safeguarding and complaints, so you are not holding risk alone
  • Opportunities for learning and peer support, where possible, as the network grows

We want the relationship to feel fair, collaborative and transparent.

What we ask from you

To work with Doula Care UK, you’ll need to:

  • Have completed relevant doula training (or equivalent experience)
  • Hold appropriate professional insurance (or be willing to obtain it)
  • Hold an appropriate DBS (Disclosure and Barring Service) check or be willing to apply for one
  • Provide references or other evidence of safe, ethical practice
  • Agree to follow Doula Care UK and Bethel policies, including safeguarding and boundaries
  • Commit to clear communication with clients and with us (for example around availability, illness, emergencies)
  • Respect the fact that we are a non-clinical service and must never present ourselves as midwives or clinicians

working alongside your own practice

We understand many doulas have their own private clients or work within other networks.

With Doula Care UK:

  • Work booked via Doula Care UK is delivered under our branding and standards
  • You must be clear with families about which work is through Doula Care UK and which is separate
  • When you are working with a Doula Care UK client, you must follow our policies for that client
  • This helps protect you, the family and the organisation.

Join the Doula Care UK Network

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